Terms of service

OVERVIEW
Welcome to VanAnke! The terms "we", "us" and "our" refer to VanAnke. VanAnke operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a personalized shopping experience (the "Services"). VanAnke is powered by Shopify so that we can deliver the Services to you.

The following terms and conditions, including all policies referenced herein (the "Terms of Service" or "Conditions"), describe your rights and responsibilities when you use the Services.

Read these Terms of Service carefully. They contain important information about your legal rights and address topics such as disclaimers and liability limitations.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, access to and use of our Services is not permitted.

ARTICLE 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you declare that you are of legal age according to the legislation of the state or province where you reside, and that you have given us permission to allow any minor family members to use the Services on devices you own, purchase or manage.
To be able to use the Services, including visiting or browsing our web shops or purchasing products or services offered by us, we may ask you to provide certain information, such as your email address and your invoicing, payment and shipping details. You declare and guarantee that all information you provide in our shops is correct, up-to-date and complete, and that you have all necessary rights to provide this information.
You are solely responsible for maintaining the security of your account login credentials and all activities in your account. You may not transfer, sell, assign or license your account to anyone else.

ARTICLE 2 - OUR PRODUCTS
We strive to offer the most accurate possible description of our products and services in our web shops. But please note that the colors and appearance of the product may differ from how they are displayed on your screen. This is related to the type of device you use to access the shop and the settings and configurations of the device.
We do not guarantee that the appearance or quality of the products or services you purchased will meet your expectations or match the display or description in our web shop.
All product descriptions may be modified at any time and without prior notice at our sole discretion. We reserve the right to stop selling a product at any time and may limit the number of products we offer per person, geographic region or jurisdiction on a case-by-case basis.

ARTICLE 3 - ORDERS
When you place an order, you make an offer to purchase. VanAnke reserves the right to accept or decline your order at its sole discretion for any reason. Your order is only accepted after VanAnke has confirmed it. We must have received and processed your payment before your order is accepted. Check your order carefully before submitting it. VanAnke may not be able to honor a cancellation request after your order has been accepted. In the event we do not accept, modify or cancel an order, we will attempt to notify you of this by contacting you via the email address, billing address and/or phone number you provided during the ordering process.
You may only return or exchange purchases in accordance with our refund policy[LINK].
You declare and guarantee that your purchases are intended for personal use or use within your household and not for commercial resale or export.

ARTICLE 4 - PRICES AND BILLING
Prices, discounts and promotions may be modified without prior notice. The price charged for a product or service is the price in effect at the time you place your order; typos are not binding. This price is listed in the confirmation email you receive after your order. Unless explicitly stated otherwise, the listed prices are exclusive of taxes, shipping costs, handling costs, customs duties and import taxes. 
The prices displayed in our web shops may differ from the prices in physical shops, or in web shops or other shops managed by third parties. We may from time to time offer promotions for the Services that may affect pricing and to which general terms and conditions apply that are separate from these Conditions. In the event of a discrepancy between the terms of a promotion and these Conditions, the promotion terms shall prevail.
You agree to provide current, complete and correct purchase, payment and account details for all purchases you make in our shops. You agree to update your account and other details, including your email address, credit card numbers and credit card expiry dates, immediately when changed, so that we can process your transactions and contact you if necessary.
You declare and guarantee that (i) the credit card details you provide are correct, accurate and complete; (ii) you are authorized to use the credit card for purchases; (iii) your expenses are approved by the credit card company; and (iv) you will pay the costs you incur in accordance with the displayed prices, including shipping costs, handling costs and all applicable taxes, if applicable.

ARTICLE 5 - SHIPPING AND DELIVERY
We are not liable for delays in shipping and delivery. All stated delivery times are only estimates and are not guaranteed. We are not liable for delays caused by carriers, customs processing or events beyond our control. After we have delivered the products to the carrier, ownership and risk of loss have transferred to you.

ARTICLE 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, texts, displays, images, graphic elements, product reviews, video and audio, and the design, selection and arrangement thereof, are the property of VanAnke, its affiliates or licensors, and are protected by patent, copyright and intellectual property legislation in the United States and other countries.
These Conditions allow you to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any material within the Services without our prior written consent. Except as explicitly specified in these Conditions, nothing in these Conditions grants you a license or other rights under a patent, trademark, copyright or other intellectual property of VanAnke, Shopify or a third party. Unauthorized use of the Services may constitute a violation of federal and national intellectual property laws. All rights not explicitly granted in these Conditions are reserved by VanAnke.
The names, logos, product names, service names, design elements and slogans of VanAnke are trademarks of VanAnke or its affiliates or licensors. You may not use such trademarks without the prior written consent of VanAnke. The name, logo, product names, service names, design elements and slogans of Shopify are trademarks of Shopify. All other names, logos, product names, service names, design elements and slogans within the Services are trademarks of their respective owners.

ARTICLE 7 - OPTIONAL TOOLS
You may be able to access tools for customers offered by third parties as part of the Services. We do not monitor these tools and have no control or influence over them.
You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis, without any representations, warranties or conditions of any kind and without any endorsement. We are not liable in any way for damage resulting from or related to your use of optional third-party tools.
You use optional tools offered via the site entirely at your own risk and discretion. You should ensure you are aware of and agree to the terms under which the tools are provided by the respective third party(ies).
We may also offer new features via the Services in the future (including the release of new tools and resources). Such new features shall also be considered part of the Services and shall be subject to these Terms of Service.

ARTICLE 8 - LINKS TO THIRD PARTIES
The Services may contain materials and hyperlinks to websites offered or managed by third parties (including any embedded third-party functionality). We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites you may access. If you decide to leave the Services to access such third-party materials or sites, you do so at your own risk.
We are not liable for any damage or adverse consequences related to your visit to third-party websites, or your purchase or use of products, services, resources or content on third-party websites. Read the policies and practices of the third party carefully and ensure you understand them before entering into a transaction. Complaints, claims, concerns or questions regarding third-party products and services should be directed directly to the respective third party.

ARTICLE 9 - RELATIONSHIP WITH SHOPIFY
[MERCHANT NOTE: This article accurately describes the relationship of Shopify with your shop and may not be removed or modified.]
VanAnke uses Shopify so that we can deliver the Services to you. However, all sales and purchases you make in our shop are handled directly with VanAnke. By using the Services, you acknowledge and agree that Shopify is not responsible for any sales-related aspect between you and VanAnke, including injury, damage or loss resulting from purchased products and services. You hereby expressly indemnify Shopify and its affiliates from all claims, damages and liabilities that may arise from or relate to your purchases from and transactions with VanAnke.

ARTICLE 10 - PRIVACY POLICY
All personal information we collect via the Services is subject to our Privacy Policy, which you can view here. Certain personal information may also be subject to Shopify's Privacy Policy, which you can view here. By using the Services, you confirm that you have read the relevant Privacy Policy.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services to be able to deliver and improve the Services to you. Information you submit to the Services is forwarded to and shared with Shopify, as well as with third parties that may be located in other countries than where you reside, so that they can deliver their services to you. Read our Privacy Policy [LINK] for more information about how we, Shopify and our partners use your personal information.

ARTICLE 11 - FEEDBACK
If you submit, upload, post, email or otherwise transfer ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively referred to as "Feedback"), you grant us an perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial use. We may use our rights under this license, for example, to operate, deliver, evaluate, improve and promote the Services, and to fulfill our obligations and exercise our rights under the Terms of Service.
You declare and guarantee additionally that (i) you are the owner of all Feedback or have all necessary rights to all Feedback; (ii) you have disclosed any compensations or incentives you have received in connection with your submission of Feedback; and (iii) your Feedback complies with these Conditions. We are now and in the future not obligated to (1) keep your Feedback confidential; (2) pay any compensation for your Feedback; or (3) respond to your Feedback.
We may review, edit or remove Feedback that we, at our sole discretion, determine to be unlawful, offensive, threatening, defamatory, insulting, pornographic, obscene or otherwise unacceptable, or that violates the intellectual property rights of a party or these Terms of Service, but are not obligated to do so.
You agree that your Feedback does not infringe the rights of third parties, including copyrights, trademarks, privacy rights, personality rights and other personal or property rights. You further agree that your Feedback does not contain defamatory or otherwise unlawful, offensive or obscene material, nor computer viruses or other malware that could in any way affect the operation of the Services or related websites. You may not use a fake email address, impersonate someone else or otherwise mislead us or third parties about the origin of the Feedback. You are solely responsible for the Feedback you submit and its accuracy. We are not responsible and accept no liability for Feedback posted by you or a third party.

ARTICLE 12 - MISTAKES, INACCURACIES AND OMISSIONS
It may occasionally happen that information provided about or in the Services contains typographical errors, inaccuracies or omissions. This information may relate to product descriptions, prices, promotions, offers, shipping costs, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to modify or update information. We may also cancel orders if relevant information is incorrect, at any time and without prior notice (even after you have placed an order).

ARTICLE 13 - PROHIBITED USE
You may only use the Services for lawful purposes. You may not, directly or indirectly, open or use the Services (a) for illegal or harmful activities; (b) to violate international, national, federal or provincial legislation, regulation, ordinance or local law; (c) to infringe our intellectual property rights or those of others; (d) to harass, abuse, insult, harm, defame, slander or intimidate our employees or other persons; (e) to send false or misleading information; (f) to knowingly send, receive, upload, download, use or reuse material that does not comply with these Conditions; (g) to send or facilitate the sending of advertising or promotional material, including junk mail, chain letters, spam and other similar methods; (h) to impersonate or attempt to impersonate another person or entity; or (i) to engage in any other activities that limit or prevent others from using the Services, or that we determine to be harmful to VanAnke, Shopify or users of the Services, or expose them to liability.
Furthermore, you agree not to: (a) upload or transmit viruses or other types of malicious code that could in any way affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell or exploit any part of the Services; (c) collect or track personal information of others; (d) use spam, phishing, pharm, pretext, spider, crawl or scrape; and (e) interfere with or circumvent the security features of the Services, related websites, other websites or the internet. We reserve the right to suspend, disable or terminate your account at any time and without prior notice if we determine you have violated provisions of these Conditions.

ARTICLE 14 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion at any time and without prior notice. You remain liable for all amounts due up to and including the termination date.
The following articles shall remain applicable even after termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Applicable Law, Privacy Policy and all other provisions that, due to their nature, must remain valid after termination.

ARTICLE 15 - DISCLAIMER OF WARRANTIES
The information provided about or via the Services is made available solely for general informational purposes. We do not guarantee the accuracy, completeness or usefulness of this information. Any reliance you place on this information is entirely at your own risk. We disclaim all liability and responsibility arising from any trust you, other visitors to the Services or other persons who may be aware of the content place in such information.
UNLESS EXPRESSLY STATED BY VANANKE, THE SERVICES AND ALL PRODUCTS OFFERED VIA THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, OWNERSHIP AND NON-INFRINGEMENT. WE DO NOT WARRANT, REPRESENT OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SAFE OR ERROR-FREE. IN SOME JURISDICTIONS, DISCLAIMERS OF IMPLIED OR OTHER WARRANTIES ARE LIMITED OR NOT PERMITTED. THE ABOVE DISCLAIMER MAY THEREFORE NOT APPLY TO YOU.

ARTICLE 16 - LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY LAW, VANANKE, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, REPRESENTATIVES, CONTRACTORS, SERVICE PROVIDERS AND LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, SHALL NOT BE LIABLE FOR INJURY, LOSS, CLAIMS OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER. THIS INCLUDES, BUT IS NOT LIMITED TO, LOST PROFITS, LOST REVENUES, LOST SAVINGS, DATA LOSS, REPLACEMENT COSTS OR ANY SIMILAR DAMAGE, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR PRODUCTS PURCHASED VIA THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR A PRODUCT. THIS INCLUDES, BUT IS NOT LIMITED TO, ERRORS OR OMISSIONS IN THE CONTENT, OR LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR CONTENT THAT (OR A PRODUCT THAT) IS POSTED, SENT OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

ARTICLE 17 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless VanAnke, Shopify and our affiliates, partners, officers, directors, employees, representatives, contractors, licensors and service providers from all costs related to losses, damages, liabilities or claims, including reasonable legal assistance, that may be payable to a third party as a result of or arising from (1) your breach of these Terms of Service or documents incorporated herein by reference; (2) your violation of any law or the rights of a third party; or (3) your access to and use of the Services.
We will notify you in the event of a claim that gives right to indemnification, provided that failure to provide timely notice does not relieve you of your obligations unless it materially prejudices you. We may arrange the defense and settlement of such a claim at your cost, including the engagement of a lawyer, but we shall not settle claims requiring non-monetary obligations from you without your consent (which you may not withhold on unreasonable grounds). You are required to cooperate in the defense of claims giving right to indemnification, including by providing relevant documents.

ARTICLE 18 - SEVERABILITY
If any provision in these Terms of Service is declared unlawful, invalid or unenforceable, the provision shall nevertheless remain enforceable to the extent permitted by applicable law. The unenforceable part shall be deemed separated from these Terms of Service. Such a finding shall not affect the validity and enforceability of the remaining provisions.

ARTICLE 19 - WAIVER; ENTIRE AGREEMENT
No failure by us to exercise or enforce any right or provision related to these Terms of Service shall constitute a waiver of such right or provision.
These Terms of Service and all policies or business rules posted by us on this site or in relation to the Services constitute the entire agreement and arrangement between you and us, and govern your use of the Service. These Conditions replace all prior or contemporaneous agreements, communications and proposals, oral or written, between you and us (including but not limited to earlier versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafter.

ARTICLE 20 - ASSIGNMENT
You may not delegate, assign or transfer this Agreement or your rights or obligations under these Conditions to others without our prior written consent. Any attempt to do so shall be deemed invalid. We may assign, transfer or delegate these Conditions and our rights and obligations without your consent or notice to you.

ARTICLE 21 - APPLICABLE LAW
These Terms of Service and all separate agreements under which we provide you the Services are subject to and shall be interpreted in accordance with the federal and state-specific or provincial courts in the jurisdiction where VanAnke has its headquarters. You and VanAnke agree to the jurisdiction and personal jurisdiction of the relevant court.

ARTICLE 22 - HEADINGS
The headings used in this agreement are for information purposes only and do not limit or affect these Conditions in any way.

ARTICLE 23 - AMENDMENTS TO THE TERMS OF SERVICE
You can access the most recent version of the Terms of Service on this page at any time.
We reserve the right, at our sole discretion, to update, adjust or replace any part of these Terms of Service. We will post updates and changes on our website. It is your responsibility to regularly check our website for changes. We will send you notification of material changes to these Conditions in accordance with applicable law. Such changes shall take effect on the date stated in the notification. If you continue to access or use the Services after changes have been made to these Terms of Service, this signifies your acceptance of these changes.

ARTICLE 24 - CONTACT DETAILS

Our contact details are below:

• VanAnke
• KvK: 97762172
• BTW: NL005287126B65
• Contact